ClinDesk
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What patients actually write you

Four kinds of message. Four parts of ClinDesk that handle them.

Tap any one to see what ClinDesk does with it.

  1. Hi! How much is a cleaning for tourists? And on a Sunday?

    Patricia · 14:02

    Catalog & pricing

    Your services, at the prices you actually charge.

    Tourist price, local price, after-hours surcharge, all in the same answer, in the patient's currency.

    See catalog & pricing
  2. Do you do home visits in the Hotel Maya area?

    Diego · 19:34

    Visit options

    Clinic, home visit, or remote care, each with its own rules.

    Clinic, home visit, remote consult, each priced its own way, with its own hours and coverage map.

    See visit options
  3. 0:14

    Tengo dolor de estómago desde anoche, no puedo dormir…

    Lucía · 06:58

    Requests & follow-up

    The patient summary is ready before you open the thread.

    By the time it reaches your phone, the summary is already done: symptoms, history, GPS, language detected, and a slot offered if the visit makes sense.

    See patient summaries
  4. Hi, do you speak English? I'm new in town and have a question about your rates.

    Sarah · 11:18

    Voice & language

    Your clinic's voice, in the language the patient wrote in.

    Spanish or English in the same thread, in your clinic's voice, with the assistant's name and tone you picked.

    See voice & language

Same private workspace. Different parts of the day.

Three ways to work

You decide how much help you want.

Autopilot answers and books routine visits for you. Co-Pilot drafts replies for your approval. Observer keeps summaries updated without replying. Pick what fits your week and change it whenever.

L
Lucía Martínez
10:42

Hi, what time do you open tomorrow?

Autopilot

Drafts a reply

Hi Lucía! We're open 9 AM to 6 PM tomorrow. If you'd like to be seen, Dr. Ortiz can follow up.

Replied in 1 minute

Replies on its own. You see every message in the Mac app and can take over any time.

Co-Pilot

Drafts a reply
ClinDesk now
Draft ready for Lucía
Skip Edit Send

Hi Lucía! We're open 9 AM to 6 PM tomorrow. If you'd like to be seen, Dr. Ortiz can follow up.

Sent only when you tap Send

Drafts a reply and sends it to your phone. Send it, edit it, or skip it. Your call.

Observer

Reads the message
Summary updated
Patient
Lucía Martínez
Reason
Asking about hours
Language
Spanish
Nothing sent, read only

Reads every message and keeps the patient summary up to date, but never replies.

Less admin. More patient time. No cloud AI for patient conversations.

Answers WhatsApp, books appointments, organizes follow-up, and keeps patient messages on the clinic's Mac. macOS 15 or newer.